When the captain contacted American's personnel on the ground, he learned the plane had two fewer containers than a maximum cargo load, so the containers could shift up to 10 feet, Schricker said. The captain has 21 years of experience flying a Boeing 767, and had felt containers shift before.
''When the crew believes that luggage has shifted, there is no warning light, and no system malfunction, and you can pressurize the plane, the safest course of action is to not air-interrupt,'' Schricker said.
The air conditioner access panel has no warning light and is not a structural component of the aircraft, he said.
In fact, had the captain returned to Dallas, he would have had to dump 60,000 pounds of fuel over Texas, and make an emergency overweight landing.
''The course he took was the safest for the passengers,'' Schricker said. ``To go back to DFW would have put his crew and the passengers at more risk.''